British Airways flights cancelled due to system outage
The airline said terminals at Heathrow and Gatwick had become extremely congested because of the IT failure [FILE: Reuters] |
British Airways cancelled all its flights from London's two main
airports until Saturday evening after a global computer system outage
caused massive delays and left planes stuck on runways.
BA said there was no evidence the problem had been caused by a cyber attack.
The airline said terminals at Heathrow and Gatwick had become
extremely congested because of the IT failure and all BA flights
scheduled before 1700 GMT had been cancelled.
"Please do not come to the airports. We have experienced a major IT
system failure that is causing very severe disruption to our flight
operations worldwide," the airline said in a statement.
"We are extremely sorry for the inconvenience this is causing our
customers and we are working to resolve the situation as quickly as
possible."
London's Heathrow Airport, one of the world's busiest, said it was working with BA [Reuters] |
The problems, which passengers said had affected flights across
Britain, came on a particularly busy weekend with a public holiday on
Monday and many children starting their school half-term breaks.
BA is the latest airline to be hit by computer problems. Last month
Germany's Lufthansa and Air France suffered a global system outage which
prevented them from boarding passengers.
Passengers trying to catch planes in Britain on Saturday reported
long delays at check-in desks and flights being held on runways.
"Still on the tarmac at Leeds. #britishairways reckon Heathrow is so
backed up we can't set off. No way we'll make our Vegas flight," one
passenger David Raine wrote on Twitter.
Another, journalist Martyn Kent, wrote: "Sat on plane at Heathrow for
hour and a half now. @British_Airways Captain describes IT problem as
'catastrophic'."
London's Heathrow Airport, one of the world's busiest, said it was working with BA.
Source: News agencies
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